Q: Who do Owners contact with questions about their property or account?

A:  Owners have 3 primary points of contact:

1.  LEASING AGENT

2.  SUPPORT

3.  MAINTENANCE

Additionally, during the first 90 days, an “Owner Concierge” will be assigned to your account in order to assist with your transition to RPM!

LEASING AGENT

If your property is vacant, one of the first things your “Owner Concierge” will do is introduce you to the Leasing Agent that is assigned to your property.  Your Leasing Agent will keep you updated on the status showings, tenant applicants, and all things related to getting your property occupied quickly.

SUPPORT

1. <<<FASTEST RESPONSE>>> – SEARCH SITE – Ask your questions by inputting KEYWORDS in our SEARCH BOX in the header of our web site!
2. <<FASTER RESPONSE>> – EMAIL SUPPORT –  Use the contact us web form, or email us at support@rpmmidwest.com.  We have a team of people dedicated to answering Owner questions, or forwarding onto other members of our team that can provide the answers the Owner is looking for.
3. <FAST RESPONSE> – Call our office (see contact us page) to speak to a member of our support team.

Related posts:

1. Q: When does the rent get deposited into my account after it’s collected?
2. Q: How is do I request repairs on my property as an Owner?
3. Real Property Management Franchise Expands to Columbus Ohio