A: Beware of “Cut and Paste” issues….. Once you receive the email that contains your Portal password (either from initial sign up or after resetting the password via “forgot password”), please enter it EXACTLY as it appears or cut and paste the password into the password field. IMPORTANT: ”Pasting” your password inadvertently puts a space… Read More
Renters Insurance
All eRenterPlan policies purchased through this program will include $100,000 personal liability coverage. Policies are underwritten by American Modern Insurance Group, rated “A+” (excellent) for financial stability by A.M. Best Company, the insurance industry’s foremost independent information provider. Residents can select from $10,000 to $40,000 of personal property coverage, as well as coverage for Medical… Read More
RPM Support Team; contact Support for help!
We have a dedicated staff that are devoted to customer service and Owner/Tenant support. Owners should contact support @ Tenants should contact support @ Our support team uses case management technology so we can stay on top of our customer inquiries. While we try to answer every phone inquiry, however, due to a high volume… Read More
The New Real Estate Boom: Rentals!
Perspective: Economic and demographic trends bode well for rental market BY INMAN NEWS, THURSDAY, SEPTEMBER 22, 2011. By BRIAN DAVIS Editor’s note: The following is a guest perspective. Home prices and sales may be flat, but the rental industry is booming. The percentage of renters is on the rise, the number of households is increasing, and… Read More
Q: Owner / Tenant Portal Instructions
A: Please review the attached PDF’s for DETAILED instructions on how to use our customer service portals OWNERS 1. You should receive an email from an administrator at rpmmidwest with your username and password. If you do not receive this the same day as the introduction email, please call your sales representative. 2. Log-in following… Read More
Q: What do I need to do before moving in?
A: Real Property Management wants their tenants to have a smooth move in experience when entering their commercial or residential property. Follow the instructions below and this will assist you in negotiating the stressful task of moving into your new residence. Electricity: … must be notified to transfer service into your name 24 hours prior… Read More
Q: How do I report a maintenance issue or request a repair?
A: Real Property Management gives tenants the abilit to make repair requests online or over the phone. In cases of non emergency situations, please log in and submit your maintenance request online, OR see the chart below for possible solutions to your problem. IF YOUR PROBLEM DOES NOT REQUIRE URGENT ATTENTION, please submit your request via the… Read More
Q: What do I need to do before I move out?
A: Tenants are required to give a 30 day notice prior to vacating the property. MAKE SURE YOU GET AS MUCH OF YOUR SECURITY DEPOSIT BACK AS POSSIBLE! Here we have provided instructions for the proper move out procedure. We know you will have a lot to keep track of during this transition. We hope… Read More
Q: How do I submit a tenant application for a property I’m interested in leasing?
A: We make applying super easy! Tenant Application Instructions Thank you for your interest in renting a property through RPM! You will love having us as your landlord! Here are directions for how to apply for any property: 1. Find the property you are interested in on our Rental Search page and click on the picture… Read More
Q: Do you have a “repair checklist” that has easy fixes to common property problems?
A: Real Property Management gives tenants the abiltiy to make repair requests online. In cases of non emergency situations, please log in and submit your maintenence request. If you have an emergency, please call us immediately. If the situation involves a serious water leak, locate the main water valve in your rental property/unit and turn it… Read More
