A: Beware of “Cut and Paste” issues….. Once you receive the email that contains your Portal password (either from initial sign up or after resetting the password via “forgot password”), please enter it EXACTLY as it appears or cut and paste the password into the password field. IMPORTANT: ”Pasting” your password inadvertently puts a space… Read More
Q: Owner / Tenant Portal Instructions
A: Please review the attached PDF’s for DETAILED instructions on how to use our customer service portals OWNERS 1. You should receive an email from an administrator at rpmmidwest with your username and password. If you do not receive this the same day as the introduction email, please call your sales representative. 2. Log-in following… Read More
Q: What do I need to do before moving in?
A: Real Property Management wants their tenants to have a smooth move in experience when entering their commercial or residential property. Follow the instructions below and this will assist you in negotiating the stressful task of moving into your new residence. Electricity: … must be notified to transfer service into your name 24 hours prior… Read More
Q: How do I report a maintenance issue or request a repair?
A: Real Property Management gives tenants the abilit to make repair requests online or over the phone. In cases of non emergency situations, please log in and submit your maintenance request online, OR see the chart below for possible solutions to your problem. IF YOUR PROBLEM DOES NOT REQUIRE URGENT ATTENTION, please submit your request via the… Read More
Q: What do I need to do before I move out?
A: Tenants are required to give a 30 day notice prior to vacating the property. MAKE SURE YOU GET AS MUCH OF YOUR SECURITY DEPOSIT BACK AS POSSIBLE! Here we have provided instructions for the proper move out procedure. We know you will have a lot to keep track of during this transition. We hope… Read More
Q: How do I submit a tenant application for a property I’m interested in leasing?
A: We make applying super easy! Tenant Application Instructions Thank you for your interest in renting a property through RPM! You will love having us as your landlord! Here are directions for how to apply for any property: 1. Find the property you are interested in on our Rental Search page and click on the picture… Read More
Q: Do you have a “repair checklist” that has easy fixes to common property problems?
A: Real Property Management gives tenants the abiltiy to make repair requests online. In cases of non emergency situations, please log in and submit your maintenence request. If you have an emergency, please call us immediately. If the situation involves a serious water leak, locate the main water valve in your rental property/unit and turn it… Read More
Tenant Move-Out Instructions
Tenants are required to give a 30 day notice prior to vacating the property. MAKE SURE YOU GET AS MUCH OF YOUR SECURITY DEPOSIT BACK AS POSSIBLE! Here we have provided instructions for the proper move out procedure. We know you will have a lot to keep track of during this transition. We hope this… Read More
Tenant Application Instructions
Thank you for your interest in renting a property through RPM! You will love having us as your landlord! Here are directions for how to apply for any property: 1. Find the property you are interested in on our Rental Search page and click on the picture or title for details. 2. Click Apply Online (located… Read More
Tenant Move In Guide
Real Property Management wants their tenants to have a smooth move in experience when moving into their newly leased property. Electricity: … must be notified to transfer service into your name 24 hours prior to move-in. Please obtain your new account # to provide us so we can verify. (If applicable) Gas: … must be… Read More
